Brand Guidelines

Language and Tone

How we write matters as much as how we look. These guidelines ensure that every piece of NSEMM communication is clear, consistent, and true to who we are.

Tone by Audience

Adapt the register, not the values. NSEMM is always warm, honest, and evidence-led — regardless of who is reading.

Students (11 to 24)

Relatable, direct, energetic

"Your session is confirmed. See you there."

Parents and guardians

Informative, warm, respectful

"We have matched your child with a tutor. Here is what happens next."

Partners and funders

Professional, evidence-based, clear

"NSEMM delivered 429 hours of tuition in 2025, reaching 39 students across six boroughs."

Word Choice

Write words in full. Avoid abbreviations and acronyms wherever possible — especially Latin ones.

AvoidUse instead
etc.and others
e.g.for example
i.e.meaning
PWYCpay what you can
CENCommunity Education Network
FYfinancial year

NSEMM Name and Capitalisation

The official name is "The National Society for Education, Mentoring and Media". Always capitalise the first letter of each major word.

NSEMM is pronounced "en-sem" — it begins with a vowel sound, so always write "an NSEMM", not "a NSEMM". Think of it like NHS: "The NHS is publicly funded" but "NHS England is responsible for..."

Start of sentence

Correct

The NSEMM tutoring programme is expanding.

Avoid

NSEMM tutoring programme is expanding.

Mid-sentence

Correct

We are partnering with NSEMM on a new initiative.

Avoid

We are working with The NSEMM.

Article

Correct

We are an NSEMM partner organisation.

Avoid

We are a NSEMM partner organisation.

Grammar Principles

Active voice

Use active sentences — they are clearer and more engaging. "NSEMM delivered 400 sessions" not "400 sessions were delivered by NSEMM".

Punctuation

Correct punctuation prevents ambiguity. Use commas, full stops, and question marks appropriately.

Proofread

Always review and edit before publishing. A fresh pair of eyes spots errors and improves readability.

Positive language

Focus on what can be achieved. Lead with possibility, not restriction.